KTM ~ Who Was The Dump and Who Was The Dumper.

Dear Hotline / The Sun / The NST Team

When KTMB introduced the extended Komuter service to Batu Caves, I lauded the move. This would make it so much more convenient for me to travel to work and there would be one less car on the road with a sole driver contributing to the mass traffic jams that KL is so famous for.

It was indeed timely as the government is trying its level best to get the Rakyat to use the public transportation system. My idea was to park at the Batu Cantonment station, take the komuter to KL Sentral and switch to the LRT to get to my place of work at Jalan Pantai.

1)Everything was fine until 1^st September, when some smarty pants in KTMB decided to impose a parking fee of RM5/hour. Can you imagine how much one would have to pay to park the minimum of 10 hours (8hrs at work +2 hours travelling time).

2) To add insult to injury, those using the Touch n Go for the journey are charged RM2 instead of the normal fee of RM1. The reason given is that the money is remitted late to KTMB by Touch n Go. This policy was introduced without any prior warning to the commuters.

In case 1- we now have a vast empty parking space within the KTMB station and the commuters have resorted to parking their cars on the side of the road leading to the station and along the roads within the adjacent housing area. 

This is a very dangerous situation as the area is isolated and there have been case of snatch thefts and cars have been broken into.  

Case 2- Why must the commuter be made to pay extra for what is clearly a lack of business partnership between KTMB and Touch n Go. Other service providers depend on other financial institutions / channels for collection of their monthly payments but in no case is the customer burdened with extra charges. 

The company instead pays the collection party a commission for the effort. Furthermore have you personally been to the ticketing counters at KL Sentral during the peak hours? We are rushing to get to the trains on time and that is why we choose to use the Touch n Go instead of wasting our time queuing to buy the tickets .

I sincerely hope the person / persons concerned in implementing these ridiculous policies will keep in mind the governments vision of introducing a cheap and efficient public transportation system and not burden the Rakyat with these exorbitant charges so that the staff of KTMB can enjoy fat bonuses at the end of the year.

Thank you

   

lyndcruz     

   

LYNETTE CAROLINE D'CRUZ

Ic no: 590930-10-6112

Address: BB9, Jalan Terolak 2

Taman Bamboo

Ctc No; 03-22404352

Email address: lynette2tm.com.my

lvbala said,

Above article above was sent to me by one of the caretakers. I am publishing with the concern and hope from KTM to make some changes and look into the need and the trouble faced by Rakyat. 

The Rakyat is contributing everyday to the country and it is not  fare to burden them further. RM1 is a big issue for the poor and needy.

The Rakyat has been paying double for KTM service compare to bus fares. Even RM1 were collected for motor parking such as in Rawang. 

The cabinet ministers should look into this issues or the cabinet shall be look into by rakyat in the next election.

by,

lvbala

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